Privacy Policy Last updated: 24/02/2024
We at Ascend Wealth AI are committed to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy aims to inform you about how we handle, collect, store, and use the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
•To maintain transparency in the collection and processing of your Personal Data:
We prioritize ensuring that you are always fully informed, enabling you to make informed choices regarding the use of your Personal Data on our Website or when initiating trade with a third-party trading platform. To achieve this, we employ a range of strategies and methods designed to offer you pertinent details on how your Personal Data is processed, ensuring this information is delivered accurately and timely.
Additionally, if we find you need to be provided with specific information, we will provide it to you at the appropriate time and place.
We are also happy to answer any questions you may have and to provide you with any clarification you require, subject to legal limitations. For this purpose, you can approach us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, to make the Website available to you andprovide you with a connection to third-party trading platforms (the “Services”), to elevate your experience on the Website, enhance the Services (including the Website), protect Our rights and interests, carry out business and administrative activities supporting the Services for Website users, and comply with any legal and/or regulatory requirements.
Furthermore, We will process Personal Data about you to better understand your personal needs and preferences.
• Investing significant resources to uphold your rights regarding your Personal Data:
We dedicate significant resources to ensure you can exercise your rights as a data subject. You may contact Us at any time to review your Personal Data, request amendments, erasure, cessation of its use for specific purposes or in general, or its transfer to you or a third party. We will fulfill your requests in compliance with the law.
• Securing your Personal Data:
While We cannot guarantee absolute protection of your Personal Data, We assure you that We use and will continue to use a comprehensive range of means and measures to secure your Personal Data.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it is collected, used, shared with third parties, secured, processed, and more.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in combination with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including collection, recording, organization, structuring,storage, modification, retrieval, consultation, utilization, disclosure through transmission, dissemination, alignment, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not targeted at individuals under the age of 18. We do not knowingly gather or solicit information from anyone under 18 years old, nor do we knowingly allow such individuals to use our Services. If we become aware that we have collected information about a child, we will promptly take reasonable measures to delete such information.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you utilize the Services, interact with our service channels, and use the Website. Sometimes, you will actively provide Us with the Personal Data, while other times, we will collect Personal Data about you by analyzing your use of our Services and/or our service channels or by receiving your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to provide Us with any Personal Data. However, in certain instances, not providing such Personal Data will hinder us from delivering the Services to you, restrict your access to the Website, and/or cause the Services and Website to malfunction.
4. What Types of Personal Data Do We Collect? Personal Data We Collect During Each Visit to the Website:
This information includes online activity logs, traffic details (such as IP address, access time, access date, web and mobile pages visited, language used, software crash reports, and browser type), and device-related information. Some of this information may not personally identify you and thus may not constitute Personal Data.
Personal Data We Receive from You: any Personal Data you willingly provide to Us when interacting with a third-party trading platform through Ascend Wealth AI.
Personal Data You provide specifically for submission to third-party platforms for trading purposes: This includes your full name, telephone number, and email address.
5. Purposes of Processing Personal Data and Their Legal Basis
Ascend Wealth AI processes your Personal Data for one or more of the purposes outlined in this section, in accordance with the relevant legal basis.
Ascend Wealth AI will not process your Personal Data unless there is a legal basis for doing so. The legal bases on which Ascend Wealth AI may process your Personal Data include:
- Your consent to the processing of your Personal Data for one or more specific purposes. This applies when you explicitly provide your details through the Website, allowing us to submit them to third-party trading platforms.
- Processing is necessary for the legitimate interests pursued by Ascend Wealth AI or a third party. For instance, this could be for improving our Services or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which Ascend Wealth AI is subject.
If you need further details on how the processing of your Personal Data aligns with the legitimate interests of Ascend Wealth AI or a third party, please feel free to contact us via email at any time.
Below, we provide a summary of the reasons we might process your Personal Data, along with the legal grounds for such actions:
| Purpose | Legal Basis | |
| 1 |
To submit your information to third parties upon your request for engaging with digital trading platforms. We may gather your Personal Data to share it with third parties, should you specifically ask for this service. |
You have given consent for your Personal Data to be processed for one or more specific purposes. |
| 2 |
To address your inquiries, requests, and/or complaints We need to process your Personal Data to respond to any questions or concerns you may have about using our Services. |
Processing is necessary for the legitimate interests pursued by Ascend Wealth AI or a third party. |
| 3 |
To comply with any legal obligations or judicial/administrative orders We handle your Personal Data to fulfill our diverse legal responsibilities. |
Processing is essential for adherence to a legal obligation to which the Company is bound. |
| 4 |
To enhance Our Services We may utilize your Personal Data to elevate the quality of Our Services. This includes, among other things, any crash logs or other malfunction reports related to the Services. |
Processing is crucial for pursuing the legitimate interests of the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 6 |
To conduct and sustain various activities that support Our Service provisions Such activities encompass back-office operations, business development endeavors, strategic planning, and oversight functions. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 7 |
For conducting comprehensive analysis, including statistical assessments We employ various analytical tools (including statistical methods) to make informed decisions on a range of matters. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may process your Personal Data to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is essential to fulfill the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
The Company may also disclose your Personal Data to third parties that offer services to Us, including storage and hosting providers, IP address information services, user experience analysis, research, analytics, technical, and diagnostic services.
Additionally, if you specifically request, We may share certain Personal Data about you with third-party trading platforms. In these instances, we will transmit the Personal Data you provide to Us for this purpose to the relevant third parties, who will use your Personal Data according to their privacy policies. We may collaborate with multiple third-party trading platforms to share your Personal Data.
The Company may also share your Personal Data with its affiliated entities and business partners, who provide resources that help Ascend Wealth AI enhance and improve the quality of services and products offered to its users.
The Company may disclose your Personal Data to governmental, local, official, and regulatory authorities, especially when such disclosure is necessary to protect Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims.
Furthermore, We may disclose your Personal Data to potential buyers or investors of, or lenders to, the Company and/or any company within the group of companies to which the Company belongs, or in the event of any similar transaction (including the sale of assets of the Company and/or any company within the group), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of the Company and/or any company within the group.
7. Cookies and Third-Party Services
We may utilize certain third-party services, such as analytics companies or advertising providers on our Website, which may also employ cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device you use to visit or access the Website. These cookies enable the collection of information about you and your behavior, in order toenhance your user experience, remember your preferences and settings, and tailor products and services that might pique your interest. Additionally, cookies may be utilized to gather statistics and conduct analytics.
We may employ both session cookies, which are temporarily stored on your device until you close your web browser, and persistent cookies, which remain on your device even after you finish browsing the Website, aiding the Website in recognizing you as a returning visitor.
Categories of cookies:
The cookies we may utilize are categorized based on their functionality as follows:
| Cookie Type | Purpose | Additional Details |
| Strictly Necessary Cookies |
These cookies are crucial for enabling you to navigate the Website and utilize requested features. They provide you with our content, products, and services that you have requested. Such cookies are vital for your device to download or stream information, allowing you to navigate the Website, use its features, and revisit previously viewed pages. |
These cookies gather Personal Data about you, such as your username and last login date, identifying you as logged into the Website. These cookies are removed once you close your web browser (session cookies). |
| Functionality Cookies | These cookies help us recognize you upon your return to the Website and enable us to remember your choices and preferences. | These cookies persist even after you close your web browser, lasting until their set expiration date. |
| Performance Cookies | These cookies gather aggregated statistics about the Website's performance to help us test and enhance it, providing a better user experience. Additionally, they allow us to perform analytical functions on the Website. |
These cookies collect anonymized data that does not identify any natural person. The validity of these cookies varies; some are deleted when you close your browser, while others remain valid indefinitely. |
Blocking and Removal of Cookies
You can adjust your browser settings to block and delete some or all cookies. Below are links to instructions for some of the most popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that disabling cookies or certain settings may cause some features and functionalities of the website to not operate as intended.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Ascend Wealth AI will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this policy, or for a longer period as mandated by applicable laws, regulations, policies, and orders.
We may share your information with third-party trading platforms for a period of 12 months, with the possibility of extending this period for an additional 12 months subject to your consent.
To ensure that Personal Data is not kept longer than necessary, we periodically review and assess the retained data to determine if any information can be securely deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions other than your own) or to international organizations. In such cases, Ascend Wealth AI will implement appropriate safeguards to ensure the protection of your Personal Data and guarantee that enforceable data subject rights and effective legal remedies are available.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will be in place if any of the following conditions are met:
- The transfer is to a third country or an international organization that the EU Commission has determined offers an adequate level of protection for Personal Data as per Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is in accordance with a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or
- The transfer adheres to standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request detailed information about the safeguards we employ to protect the Personal Data transferred to a third country or an international organization by sending an email to the following address: support@
10. Protection Of Your Personal Data
We implement appropriate technical and organizational measures to ensure a suitable level of security for Personal Data, considering the risks presented by processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
We cannot guarantee, nor do we represent, that there will be error-free performance regarding the privacy of your Personal Data. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure due to errors in transmission, unauthorized third-party access, or other causes beyond our reasonable control.
We may be required, due to legal or other obligations outside our control, to transfer Personal Data about you to third parties,such as public authorities. In these situations, our control over the protection level of your Personal Data by these third parties is limited.
Any transmission of Personal Data over the internet cannot be entirely secure. Hence, Ascend Wealth AI cannot guarantee the protection of your Personal Data when transferred over the internet to us.
11. Links To Websites of Third Parties
The Website may contain links to third-party websites and/or applications. Ascend Wealth AI does not oversee these websites and applications, nor the collection and/or processing of your Personal Data by these sites and applications. We are not liable for these websites and applications or their privacy and data protection practices. This Policy does not apply to any activities conducted through such websites and/or applications.
When you access third-party websites and/or applications, we advise you to thoroughly review their privacy policies before using such websites and/or applications and before disclosing any of your Personal Data.
13. Your Rights in Respect Of The Personal Data About You
Generally, you have the right to request confirmation from us regarding whether we are collecting your Personal Data, to review such data, to rectify it if necessary, and to erase Personal Data no longer needed by us. You may also limit your consent to certain processing of your Personal Information.
If you are an EEA resident, please read this section below:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, you may send a request to exercise your rights to the following email address:
Right of access
You have the right to receive confirmation from Ascend Wealth AI as to whether or not your Personal Data is being processed, and if so, access to the Personal Data and the followinginformation: (1) the purposes of the processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, especially recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the intended period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from Ascend Wealth AI rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information regarding its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.
Ascend Wealth AI shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request impacts the rights and freedoms of others, Ascend Wealth AI may not fulfill your request or may do so in a limited manner.
Right to rectification
You have the right to obtain from Ascend Wealth AI the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be erased to comply with a legal obligation in European Union or Member State law to which the Company is subject.
This right does not apply to the extent that processing is necessary (a) for compliance with a legal obligation requiring processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing
You have the right to request that the Company restrict the processing of your Personal Data if one of the following conditions is met: (a) you contest the accuracy of the Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you oppose the erasure of the data, requesting instead that its use be restricted; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims; (d) if the processing is necessary for the purposes of legitimate interests pursued by the Company or a third party, unless compelling legitimate grounds for the processing override your interests, rights, and freedoms or are required for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Right to Data Portability
You possess the right to obtain your Personal Data, which you've supplied to the Company, in a structured, widely used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is grounded on your consent or a contract you're part of, and if the processing is automated.
When exercising your data portability right, you can request that your Personal Data be transferred directly from the Company to another entity, provided it is technically feasible. This right does not interfere with your or the Company's rights concerning data deletion. Additionally, exercising this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time, which will not affect the legality of any processing performed before your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any time, particularly if it pertains to your specific situation, and when the processing is justified by the legitimate interests of the Company or a third party. This includes any profiling based on these interests. Upon your objection, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights concerning Personal Data as described in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the information requested according to your rights outlined in this section 13 without undue delay and in any event within one month of receiving the request. That period may be extended by two additional months if necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge unless otherwise specified in this section 13. Where requests are manifestlyunfounded or excessive, particularly due to their repetitive nature, we may either (a) charge a reasonable fee to cover the administrative costs of providing the requested information or communication, or (b) refuse to act on the request.
Ascend Wealth AI may ask you to provide additional information necessary to verify your identity in order to fulfill your request according to your rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Changes To This Policy
We may occasionally update the terms of this Policy. Whenever we make changes, we will notify you by publishing the updated Policy on the Website. Additionally, when significant changes are made, we will make an effort to inform you through reasonable communication channels and by posting a notice on the Website. Unless otherwise specified, all changes will take effect upon the publication of the updated Policy on our Website.